Right of withdrawal

Under consumer protection law, you have 14 calendar days from receipt of your order to withdraw from the purchase without giving a reason.

Return conditions

• The product must be unused, in its original packaging and with all tags.
• Return shipping costs are paid by the customer, unless the error is ours or the product is defective.
• Used products cannot be returned, as they are safety equipment.

How to request a return

Contact our team with your order number and the reason for the return. We'll confirm the next steps.

Refunds

Once the product is received and checked, we'll process the refund within 14 calendar days, using the same payment method as the original purchase.